Detmold Group, a global leader in food and retail packaging, has enhanced its data resilience strategy by implementing the Veeam Data Platform. This move supports the company’s ambitious growth plans across Europe and North America while ensuring uninterrupted operations for its high-profile clients, including McDonald’s and Subway.
Addressing Operational Challenges
Detmold Group’s ICT Manager, Marc Koenecke, highlighted the critical importance of system availability in minimizing business risks. “Our ‘million-dollar minutes’ concept illustrates how downtime in key systems like ERP or CRM could cost over $10 million per day in lost revenue,” Koenecke explained. With manufacturing facilities integrated into global supply chains, maintaining rapid and reliable system recovery is essential.
Despite upgrading to hyperconverged Nutanix clusters and cloud services like Microsoft 365 and Salesforce, the company previously struggled with manual backup processes and freeware, which increased complexity and strained IT resources.
Implementing Veeam Solutions
By deploying Veeam Data Platform, Detmold automated and reinforced backups across 118 virtual machines in three Nutanix clusters. Koenecke praised Veeam’s ability to streamline backup monitoring and identify hardware bottlenecks.
The company extended Veeam protection to cloud environments through partner 11:11 Systems, implementing Veeam Backup for Microsoft 365 with unlimited storage. “Veeam offers faster, more granular restores than native cloud backups,” Koenecke noted.
Veeam also addressed gaps in Salesforce CRM backups, enabling comprehensive data protection including custom fields and workflows — something native backups lacked.
User-Friendly and Scalable
Having partnered with Veeam for over seven years, Detmold appreciates the platform’s ease of use. “New team members quickly get up to speed, and complex issues can be resolved through Veeam University and community forums,” said Koenecke.
With data volumes growing 10% annually, Veeam helps Detmold maintain stringent two-hour recovery objectives. “We back up around 2 TB of weekly change data, driven by manufacturing and logistics systems,” Koenecke added.
Real-World Impact and Future Plans
Detmold has successfully leveraged Veeam during incidents, restoring its ERP database from backups as recent as 30 minutes old, minimizing downtime. “Having a unified backup and recovery control point is a huge advantage,” Koenecke affirmed.
Looking ahead, the company plans to expand its cloud services and deepen collaboration with Veeam, citing clear pricing and strong benefits as key factors.
Related topics: