Algus Packaging, a leader in thermoforming and automated packaging systems, has announced the launch of Algus Service Advantage, a newly expanded service initiative designed to deliver fast, expert support across a broad range of packaging operations.
This on-demand offering enhances response times and extends technical expertise beyond Algus-built equipment, giving manufacturers flexible, full-spectrum support for machinery, robotics, tooling, and control systems.
“We built the Algus Service Advantage to give our customers the flexibility, expertise, and fast response they need to maintain performance and keep their packaging lines moving, no matter what challenges arise,” said Aaron Aska, Machines & Controls Manager at Algus.
Support for All Major Packaging Equipment
Setting itself apart from typical OEM service programs, Algus Service Advantage supports a wide array of packaging machine brands, not just its own. This approach allows Algus to provide rapid, knowledgeable maintenance and diagnostics, even for non-Algus systems.
Requests are handled by a dedicated in-house team, enabling faster-than-average turnaround times and reliable support for critical operations.
Beyond Repair: Full-Line Optimization
The program offers much more than standard maintenance. Algus Service Advantage includes:
- Preventative maintenance to extend equipment life
- Diagnostics and repairs for sealing, feeding, and control systems
- Machine upgrades, including robotics, labelers, and safety features
- Remote and on-site controls and programming support
- Optimization of seal tooling and automation components
- Efficiency audits to boost throughput and reduce material waste
- In-depth training and documentation to strengthen customer in-house capabilities
Meet the Experts Behind the Service
The Algus Service Advantage team is led by industry veterans, including:
- Aaron Aska, Machines & Controls Manager – Specializing in automation and system performance
- Joe Hathcoat, Service Technician – Expert in mechanical troubleshooting and system diagnostics
- Debi DuMont, Service Support Specialist – Oversees service coordination and ensures swift response
Tailored to suit packaging operations of all sizes, the Algus Service Advantage program is available by request. It’s designed to give manufacturers the confidence, agility, and support needed to navigate today’s fast-moving production demands.
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